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TiTLE :  ITIL Version 3 at a Glance: Information Quick Reference

AUTHOR :  John Long

PUBLISHER :  Springer

iSBN :  0387773924            │    MAKER :  Team DDU

PAGES :  84 Pages              │ PACKAGER :  Team DDU

EDiTiON :  July 18, 2008         │ SUPPLiER :  Team DDU

LANGUAGE :  ENGLISH               │   FORMAT :  PDF

RLS DATE :  07/21/08              │     SiZE :  2.08 MB

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[Product Information]

ITIL@ Version 3 At a Glance takes a graphical approach to
consolidating the information of ITIL@ version 3. ITIL@ is an
internationally-recognized set of best practices for providing IT
service management. IT organizations worldwide are implementing
ITIL@ as a vehicle for improving IT service quality and improve
return on investment for IT services.
The desk reference