Index of /Bakalar/Bakalarka/Materialy/ITIL

 Name                    Last modified      Size  Description
 Parent Directory                             -   
 1 - Introduction to ..> 2009-04-14 00:00  4.8M  
 2 - IT Infrastructur..> 2009-04-14 00:00   13M  
 3 - IT Service Manag..> 2009-04-14 00:00   12M  
 4 - Service Desk Sup..> 2009-04-14 00:00   10M  
 5 - Incident Managem..> 2009-04-14 00:00   12M  
 6 - Problem Manageme..> 2009-04-14 00:00   11M  
 7 - Change Managemen..> 2009-04-14 00:00   13M  
 8 - Release Manageme..> 2009-04-14 00:00   12M  
 9 - Configuration Ma..> 2009-04-14 00:00   14M  
 10 - SLA Management.wmv 2009-04-14 00:00  9.3M  
 11 - IT Services Fin..> 2009-04-14 00:00   13M  
 12 - Capacity Manage..> 2009-04-14 00:00  8.4M  
 13 - Availability Ma..> 2009-04-14 00:00   19M  
 14 - IT Service Cont..> 2009-04-14 00:00   16M  
 15 - IT Security Man..> 2009-04-14 00:00  8.9M  
 ITIL/                   2014-09-10 00:35    -